Support

A question, an idea, or something not working as it should? Write to us and we will answer as soon as we can.

Frequently asked questions

The photo was not recognised

Try again with the item filling the frame, in good light, or type it in words: "Search by words" is one tap from the home screen, and on the results screen you can correct the description and search again.

No products for my country

The app only shows products that ship to the country you chose in Settings. Some countries have fewer sellers; a broader description helps.

Is the app free?

Yes, entirely. The product links are affiliate links: if you buy through them, the developer earns a small commission from AliExpress, at no extra cost to you.

Where do I buy?

On AliExpress. Tapping a product opens it there, in your browser. Purchase, payment, shipping and returns happen on AliExpress under its terms.